CUSTOMER CARE
We hope that you are happy with your experience using this site, however if there is a problem or query, please do not hesitate to reach out bu emailing veronique.oodian.art@gmail.com
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Please read the following Terms of Service before using the site and/or purchasing from Veronique Oodian Art
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This site is operated by Veronique Oodian Art. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”).
GENERAL ONLINE STORE TERMS
By agreeing to these Terms of Service, you must be 18 years of age or over. You may not use our products for any illegal or unauthorised purpose. All images site wide are subject to copyright - © Veronique Oodian 2025 and should not be reproduced and/or distributed in any way without consent. Where products, in particular digital products are licensed for commercial use or redistribution, the items will clearly display this information. However should you be unclear as to whether an image can be reproduced or not, please get in touch at veronique.oodian.art@gmail.com. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the site or Service.
​We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions. Any reliance on the material on this site is at your own risk.
Prices for our products are subject to change without notice.We reserve the right at any time to modify or discontinue the Service without notice at any time. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us.
Items that are fulfilled by Prodigi, i.e. printed items will be fulfilled and sent directly from the appropriate Prodigy Fulfilment location. Please refer to our Refund and Return Policy where necessary.
CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at veronique.oodian.art@gmail.com
[07914244504] ​
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PRIVACY POLICY
This Privacy Policy describes how the site Veronique Oodian Art collects, uses and discloses your personal information when you visit the site, use the services, or make a purchase from veronique-oodian-art.com, or otherwise communicate with us regarding the site. For purposes of this Privacy Policy, "you" and "your" means you as the user of the services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully
How We Collect and Use Your Personal Information
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To provide the Services we collect personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us. In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
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What Personal Information We Collect
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The types of personal information we collect about you depends on how you interact with the Site and use the Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
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The information we may collect directly from you may include:
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Contact details including your name, address, phone number, and email.
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Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
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Account information including your username, password, security questions and other information used for account security purposes.
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Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
The information you provide will only be used to carry out the services and will not be shared in any way whatsoever and will only be retained for further use, strictly relating to the services you use and choose to continue to use. Some features of the Services may require you to directly provide us with certain information about yourself, however where possible the information will be kept to a minimum. You may choose not to provide this information, but doing so may prevent you from using or accessing certain features.
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We may also automatically collect usage data, certain information about your interaction with the Services and to do this, we may use cookies. Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
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We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:​
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Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
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When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy.
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Your personal information will only be used to provide products and services
in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and other features and functionalities related to your account.
We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately at veronique.oodian.art@gmail.com
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PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments